Right to Cancel & Return
We offer a 100% money back guarantee on Products returned for any reason. We'll gladly accept returns for any Dermalogica products purchased from logicalbeauty.co.uk and will issue a full refund upon receiving your items within 30 days of the PURCHASE date.
Should you have a skin response to your product please also contact our customer service team as soon as possible.
All returns must be pre-approved by our Customer Service team.
We cannot refund postage.
All Return Requests are valid for only 30 days. Any returned item not listed on your Return Request will not be credited or replaced, and will not be returned to you.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you.
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement undue delay, and not later than -
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE, where applicable, of the person authorised by you to receive the goods, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model Cancellation Form
To Scentual World Ltd 9-11 Baldertongate Newark Nottinghamshire NG241UE 01636640445 firstname.lastname@example.org
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods.
Duty of Care
In the case of goods that have hygiene seals these must not be removed when examining the product.
Dermalogica Advisory Line Monday - Friday: 01636 611 912
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