I was unsure about my product arriving and then checked reviews and although the reviews are mostly negative and similar to my experience I can confirm I received my order albeit 10 days later. They emailed when I asked for an update and they told me they know it is a late despatch but it will arrive by the end of the week and it did. I'll give them the benefit of the doubt. Just order 2 weeks in advance. Great price so worth the wait.
I have ordered this product before & others too in the Dermalogica range. Logical beauty offer competitive prices & excellent service. Everything I've ordered has been well packaged, delivered in a reasonable time scale & includes a little extra gift which is most welcome. Never disappointed.